Blue Ink Technology

Less Paperwork, More Driving


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Blue Ink Technology, Inc. Privacy Policy

Effective Date: November 10, 2017

At Blue Ink Technology, Inc. we take your privacy very seriously.

This page describes some of the ways that we collect, store, use, disclose, and manage your data including personal information. A number of examples are used on this page and these are meant to help illustrate our practices, but you should be aware that these examples are not complete or exhaustive. If you have a concern or question about privacy issues please contact us at support@blueinktech.com.

When we talk of our Services below we mean the Services defined in our Terms of Service document.

How we collect your data

We acquire data when you use our products and Services. We need your data to provide you these Services.

When you fill out fields on our web sites or in our mobile apps the data that you enter is collected and sent to computers so that we can provide you various Services. We also collect data automatically to support these Services. For example, our ELD adapter automatically reads data on your vehicle's data bus. We automatically collect this data to provide you our ELD compliance Service. We also use data from third-parties who might have data about you. For example, we use data from the DoT's FMCSA for the purpose of being able to match a USDOT number to a carrier.

The web servers we use also collect data about your visit to our web site. This includes information such as your IP address, browser version, the page that referred you to our web site, the time of your visit, and other information.

Our mobile apps do not collect data that they did not generate. This means we do nothing with photos, videos, or other media you may have created on your mobile device outside of our mobile app.

Our Services are not targeted or directed towards minors. We do not intentionally collect or store information about children.

How we store your data

We store data on web servers, web browsers, mobile devices, and our products.

Our ELD adapter has internal storage that is used to record data we need to provide you with our ELD Service. Our mobile app stores data on the devices on which it is installed. When you log in to your account on our website we store a small data file called a cookie on the browser you used for your visit, which primarily is used to support authentication to your account. Your data is aggregated on web servers to support your use of our Services.

It is important to know that we do not own any of the physical devices used to store your data. When you purchase an ELD adapter from us you become the owner of the physical device. We do not own the devices that are running our mobile apps. We do not own the browser you use to visit our website or the computer on which the web browser is running. We use third-party providers (such as Amazon Web Services and Google Analytics) to store your data and to make our website available to you. This means that we are not in absolute control of your data, and you may need to consult the privacy policy from the manufacturer of the mobile devices you use with our Services and the privacy policy of the third-parties that we use to provide the Services (see the Links section below).

How we use your data

We use your data to provide you our Services and to improve our Services. To accomplish this task we may transform, process, truncate, or analyze your data.

Your data may go through multiple transformations so that we can offer you our Services. For example, to be compliant with the FMCSA's ELD mandate we must determine if your vehicle is in motion. To accomplish this we read or query your vehicle's data bus for the vehicle speed. The raw data given by the vehicle is in a binary encoding. Our ELD adapter translates this into a speed value. If a mobile device running our app is connected to the ELD adapter then this speed value is encrypted and transmitted to the mobile device. Our app then compares the speed value against the FMCSA's mandated speed that defines that the vehicle is in motion. The determination of this in motion status may trigger other events that may or may not be recorded.

It is important to know that we do not collect and store data when we do not need to. For example, we use your vehicle's speed to determine if it is in motion, but we do not save speed data by default. We simply look to see if the speed is over FMCSA's threshold for classifying the vehicle as in motion. After we make this comparison the speed data is no longer needed, and it is not saved. You may use our Services to record data items such as speed, however by default we will not save or gather data for which we do not have a specific need.

In support of improving our Services we may acquire detailed data from your mobile device to support fixing a problem that is impacting our Services. This may include low level data that details what our mobile app is doing, what information it is acquiring, or how it is processing data.

Also, where possible, we try to protect your privacy. For example, we must acquire your location for compliance with the FMCSA's ELD mandate. Typically, we obtain your position with a great deal of resolution, often to 6 or 7 decimal places. However, for the records used for FMCSA compliance we only record your position to 1 or 2 decimal places because this is all that is required. Other Services which you may use could make use of the full resolution of the data we collect, for example if you were to subscribe to our Services to support dispatching capabilities we may display and save your position with full resolution, but these would be separate records from those use for ELD compliance, which would be of lower fidelity.

How we disclose your data

We share your data with others only when we are required to do so in support of our Services.

You may use our Services to share your data with others, such as an official performing a roadside inspection, a motor carrier company that you have a relationship with, or someone else that you designate. For example, you may use our Services to share your driving records with that person or company via email.

We may have to share your data to comply with applicable law, regulations, or to respond to lawful requests such as subpoenas, warrants, or court orders.

We may share your data in connection with, or during the negotiation of, a merger, sale of stock or assets, financing, acquisition, divestiture, or dissolution of all or part of our business.

We may share aggregate, non-identifiable information with third parties to support our Services.

We may share your data if we believe the disclosure is reasonably necessary to protect our rights or property, or the security or integrity of our Services, or to protect us, users of our Services or the public from harm or potentially prohibited or illegal activities.

How we manage your data

We use standard technologies to protect your data.

The data collected from your vehicle's data bus is encrypted before it is sent to a connected wireless mobile device. The communication channel between a device running our mobile app and our website is also encrypted. When you visit our website, your browser uses an encrypted link to interact with our Services.

When your data is no longer needed to support our Services we will archive your data and potentially delete it.

We do not save your credit card number on the servers we use. To support purchases that you make, we forward the credit card information that your provide us during the checkout process to a third-party credit card processor, but we do not save your credit card number.

It is important to know that while we do use reasonable measures to protect your data we do not guarantee the absolute security of any information.

Changes

We may modify our Privacy Policy from time to time by posting an updated version on our web site. The updated version will be effective at the time of posting.

Links

Your data is aggregated on servers from Amazon Web Services.
Amazon Web Services Privacy Policy

We use Google Analytics to analyze traffic to our web site.
Google Privacy Policy

We use Square as a credit card processor.
Square Privacy Policy